Terms and Conditions

Last updated: June 19, 2025

Welcome to Appzenic!

These terms and conditions outline the rules and regulations for the use of Appzenic By THINKCREATIVE TECHNOLOGIES OPC PRIVATE LIMITED's Website, located at https://appzenic.com

1. Introduction

Welcome to Appzenic (appzenic.com), a software products and services portal owned and operated by THINKCREATIVE TECHNOLOGIES OPC PRIVATE LIMITED, a company incorporated under the laws of India with its registered office in Assam, India.

These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Appzenic, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Company Information

Company Name: THINKCREATIVE TECHNOLOGIES OPC PRIVATE LIMITED Trading As: Appzenic Registered Office: Assam, India Contact Email: contact@appzenic.com Website: appzenic.com

3. Services

Appzenic provides software development services and digital products including:

• AI Agents Integration solutions

• Custom App Development (iOS, Android, Web)

• App Store Publishing services

• Plugin Development

• Digital marketing and automation solutions

• Custom software solutions

4. User Accounts and Registration

4.1. To access certain services, you may need to create an account by providing accurate and complete information.

4.2. You are responsible for maintaining the confidentiality of your account credentials.

4.3. You must notify us immediately of any unauthorized use of your account.

4.4. You must be at least 18 years old or have parental consent to use our services.

5. Orders and Payments

5.1. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

5.2. Payment terms will be specified in individual service agreements or invoices.

5.3. We reserve the right to modify prices at any time with prior notice.

5.4. Refunds will be processed according to our Refund Policy as communicated for each service.

5.5. Late payment may result in suspension of services and additional charges as per Indian law.

6. Intellectual Property Rights

6.1. All content, software, and materials on Appzenic are protected by Indian and international copyright laws.

6.2. Custom software developed for clients will have intellectual property rights transferred upon full payment, unless otherwise specified in the service agreement.

6.3. Appzenic retains rights to general methodologies, know-how, and non-client-specific developments.

6.4. Clients grant Appzenic the right to use their project as a case study unless confidentiality agreements specify otherwise.

7. Service Delivery and Support

7.1. Service delivery timelines will be specified in individual project agreements.

7.2. Support terms vary by service and will be detailed in the service agreement.

7.3. We strive to provide services with minimal downtime but cannot guarantee 100% uptime.

7.4. Maintenance and updates are provided as per the terms specified in individual service packages.

8. User Responsibilities

8.1. You must provide accurate project requirements and necessary access/credentials.

8.2. You are responsible for backing up your data before any service implementation.

8.3. You must comply with all applicable Indian laws and regulations.

8.4. You must not use our services for illegal activities, spam, or malicious purposes.

8.5. You are responsible for obtaining necessary licenses for third-party software or services.

9. Limitation of Liability

9.1. Our total liability shall not exceed the amount paid for the specific service in question.

9.2. We are not liable for indirect, consequential, or incidental damages.

9.3. We are not responsible for third-party services, hosting providers, or external integrations beyond our control.

9.4. Our liability is subject to the limitations under Indian law, including the Indian Contract Act, 1872.

10. Privacy and Data Protection

10.1. Your privacy is governed by our Privacy Policy, which forms part of these Terms.

10.2. We comply with applicable Indian data protection laws including the Information Technology Act, 2000.

10.3. Client data will be handled confidentially and used only for service delivery purposes.

11. Termination

11.1. Either party may terminate services with written notice as specified in individual service agreements.

11.2. We reserve the right to suspend or terminate accounts for violation of these Terms.

11.3. Upon termination, you remain liable for any outstanding payments.

11.4. We will provide reasonable assistance for data migration upon termination, subject to additional charges.

12. Force Majeure

We shall not be liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, government actions, pandemic, internet outages, or other force majeure events.

13. Governing Law and Jurisdiction

13.1. These Terms are governed by the laws of India.

13.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Assam, India.

13.3. We will first attempt to resolve disputes through good faith negotiations.

13.4. These Terms comply with the Indian Contract Act, 1872, and Information Technology Act, 2000.

14. Modifications

14.1. We reserve the right to modify these Terms at any time.

14.2. Updated Terms will be posted on our website with the revision date.

14.3. Continued use of our services constitutes acceptance of modified Terms.

14.4. Material changes will be communicated via email to registered users.

15. Severability

If any provision of these Terms is found to be unenforceable under Indian law, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: contact@appzenic.com Company: THINKCREATIVE TECHNOLOGIES OPC PRIVATE LIMITED Address: Assam, India

17. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Appzenic regarding the use of our services.

By using Appzenic services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.